Services — Chandler, Arizona

Pack-out and pack-back,
item by item.

After a fire, flood, or smoke event, your belongings have to leave the house before they can be cleaned — and before the damage sets. We inventory, pack, move, clean, store, and bring everything back.

Call (480) 267-3753 See the process

Available 24/7  ·  IICRC Certified  ·  English & Español

Overview

A pack-out is the part of a restoration job nobody explains. Structural crews arrive to dry and tear out, and to do that work they need the house empty. That means everything you own is going somewhere — and for most homeowners, that is the single most frightening part of the whole process.

We treat it as a documentation job first and a moving job second. Nothing leaves your home until it has been photographed, numbered, and written into an inventory that you receive a copy of. If an item cannot be saved, it is documented as non-salvage with the same care, because that record is what your claim is built on.

Written inventory

Every item photographed and numbered before it moves. You get the list. So does your adjuster, in the format they expect.

Handled by category

Fragile, high-value, electronic, and sentimental items are separated and packed differently. A box of dishes and a box of photographs are not the same problem.

Non-salvage, documented honestly

Some things genuinely cannot be recovered. We photograph and log them rather than quietly discarding them, so nothing on your claim is a guess.

Detail

What actually happens on pack-out day.

Crews arrive with cartons, wrapping material, and labels. We start in the rooms with the most exposure and work outward. Furniture is blanket-wrapped, small items are boxed by room, and every carton is numbered against the inventory. Loading is done by hand, and the truck manifest matches the inventory you were given.

Quality Contents technicians cleaning contents during a restoration job in the East Valley

Common questions

Questions we get asked.

How long does a pack-out take?

Most residential pack-outs take one to two days depending on the size of the home and how much is affected. We can usually be on site within hours of your call.

Where do my belongings go?

To our facility here in Chandler. They stay inventoried the entire time, and you can ask for the status of any item on the list.

Does insurance pay for a pack-out?

Contents handling is typically a covered part of a fire or water claim. We document to the standard adjusters work from so your claim isn't held up by our paperwork. Your carrier and policy determine coverage, not us.

What if I need something back before the job is finished?

Tell us the item and we'll pull it from storage. That's what the inventory is for.

Tell us what happened.

We'll walk you through what to do in the next few hours — whether or not you hire us.

Call (480) 267-3753

Other services

Quality Contents LLC · 3191 N. Washington St, Suite 1, Chandler, AZ 85225