Services — Chandler, Arizona

Odor that has moved
into the material.

Some odor doesn't wash out because it isn't on the surface any more. Ozone and related treatments reach what cleaning alone can't.

Call (480) 267-3753 See the process

Available 24/7  ·  IICRC Certified  ·  English & Español

Overview

Smoke molecules are small enough to penetrate porous material — upholstery foam, carpet backing, unfinished wood, drywall paper. Once they're inside, surface cleaning removes the residue you can see and leaves the smell you can't.

Ozone works by oxidising those molecules rather than covering them. It's effective, and it's also the reason ozone treatment is done in a controlled chamber or a sealed unoccupied space: at working concentrations it is not safe to breathe. Treated items are aired out fully before they come back to you.

Chamber treatment

Contents are treated in a sealed room at a controlled concentration and duration set by material type and odor severity.

Residue first, always

Ozone on unremoved soot is wasted. Cleaning comes first; deodorization finishes the job.

Alternatives where ozone doesn't suit

Some materials react badly to ozone. Hydroxyl and thermal fogging are used where they're the better fit.

Detail

Why odor sometimes comes back.

Returning odor almost always means residue was left somewhere — inside upholstery, in ductwork, behind a baseboard, in an attic. Heat and humidity reactivate it, which is why a home can smell fine in March and smell like the fire again in July. If odor returns after treatment, the correct response is to find the remaining source, not to run more ozone.

Quality Contents technicians cleaning contents during a restoration job in the East Valley

Common questions

Questions we get asked.

Is ozone safe?

Not to breathe at treatment concentrations, which is why it's done in sealed, unoccupied spaces and why items are aired out before return. Correctly handled, it leaves no residue behind.

How long does treatment take?

Usually hours to a few days depending on material and severity. Deeply saturated textiles take longest.

Tell us what happened.

We'll walk you through what to do in the next few hours — whether or not you hire us.

Call (480) 267-3753

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Quality Contents LLC · 3191 N. Washington St, Suite 1, Chandler, AZ 85225